Privacy
Policy

Our Commitments

• We do not sell your personal information.
• We do not use your photos for marketing without your written consent.
• We collect only the information necessary to deliver our services and meet our legal obligations.
• We honor deletion requests within 30 days.
• We protect your information consistent with the New York SHIELD Act (General Business Law § 899-bb).
• We notify you promptly in the event of a security incident affecting your information.

Information We Collect

Booking Information

When you request a quote or book our services, we collect your name, email address, phone number, and event details (date, venue, headcount, preferences). Payment is processed by our third-party payment processor (Stripe); we do not store full card numbers.

Photobooth Usage

When guests use the photobooth, we capture photos and short video clips. Guests may voluntarily provide an email address or phone number at the kiosk to receive their photos. A separate, optional opt-in is available to receive future updates from us.

Website Information

When you visit www.dontblinknyc.co, we collect basic analytics data, including pages viewed, approximate location (city level), device type, and referring URL. We use cookies for site functionality and analytics, which you can disable in your browser.

Correspondence

If you contact us by email, we retain your message and contact information to respond and reference future communications.

How We Use Your Information

We use personal information to:

• Provide and deliver our photobooth services.
• Process bookings, payments, and invoices.
• Send photos to guests who provide a kiosk email or phone number.
• Respond to inquiries and provide customer support.
• Send marketing communications, only if you have separately opted in. You may unsubscribe at any time.
• Improve our services through general analytics and feedback.
• Comply with applicable legal, tax, and regulatory obligations.

How We Share Information

We do not sell personal information. We share your information only in the following limited circumstances:

• Service providers assisting in our operations (payment processing, cloud storage, customer relationship management, accounting), under contracts that restrict them to providing services to us.
• Event hosts or planners, where relevant - for example, sharing a gallery link with the booking client.
• Government or legal authorities, when required by subpoena, court order, or applicable law.
• A successor entity, in the event of a merger, acquisition, or sale of the business, with prior notice to you and the requirement that the successor honor this Privacy Policy.

Photos and Likeness

We comply with New York Civil Rights Law §§ 50-51, which requires written consent before using a person's name or image for commercial purposes. We do not use guest photos in our marketing materials without a signed Photo Release. If you appear in a photo on our website or social media that you did not authorize, contact us and we will remove it within 48 hours.

Minors

Our website is not directed at children. We do not knowingly collect personal information from anyone under 13 (in compliance with the Children's Online Privacy Protection Act) or under 18 (in compliance with the New York Child Data Protection Act, effective June 2025) without proper consent. Photos of minors are used in our marketing only with a signed parental or guardian release. A parent or guardian may request deletion of a minor's photo at any time by contacting us.

Data Retention

You may request earlier deletion at any time, subject to limited legal exceptions (e.g., paid invoices required for tax compliance).

Your Rights

You have the right to:

• Request a copy of the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information, including photos in which you appear.
• Unsubscribe from marketing communications at any time.
• Request a portable copy of your data.

To exercise any of these rights, contact us at hello@dontblinknyc.co. We respond within 30 days. We may request reasonable verification before fulfilling certain requests.

Information Security

We maintain administrative, technical, and physical safeguards consistent with the New York SHIELD Act:

• Access to customer data is limited to authorized personnel under written confidentiality obligations.
• All accounts that access customer data require strong passwords and multi-factor authentication.
• Photo galleries are stored in password-protected cloud storage.
• Payment processing is handled by a PCI-compliant third party.
• Equipment is stored securely between events; business devices are encrypted.
• Information is deleted from active storage when no longer needed and purged from backups in routine cycles.

Data Breach Notification

If we discover a security incident affecting your personal information, we will notify you within 30 days, consistent with New York General Business Law § 899-aa (as amended December 2024). The notice will describe the incident, the information affected, and the steps we are taking. Where required, we will also notify the New York Attorney General, the Department of State, the State Police, and the Department of Financial Services.

Cookies and Third-Party Sites

Our website uses cookies for site functionality and analytics. You may disable cookies in your browser. Our website may link to third-party services (e.g., Instagram, partner venues, payment processors), which have their own privacy policies and practices that we do not control.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date above reflects the current version. Material changes will be communicated through our website.

Governing Law

This Privacy Policy is governed by the laws of the State of New York. Any dispute arising under this policy will be resolved in the state or federal courts located in New York County, New York.

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